Privacy Policy

Introduction

Xenovia Technologies Limited ("we," "us," or "our") operates the Pocket Card service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital business card platform. We are committed to protecting your privacy and ensuring transparency about our data practices.

1. Information We Collect

We collect several types of information to provide and improve our service:

Personal Information

• Account information: Full name, email address, phone number, job title, company name
• Profile information: Profile images, biography, social media links, website URLs
• Contact preferences: Communication settings and notification preferences

Usage Data

• Analytics data: Card views, link clicks, engagement metrics, time stamps
• Device information: Browser type, device type, operating system, IP address
• Log data: Access times, pages viewed, referring URLs

Payment Information

Payment details such as transaction records and billing information. We do not store credit card numbers or sensitive payment data directly; payment processing is handled by third-party payment processors.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve the Pocket Card service
• To create and manage your digital business cards
• To generate QR codes and enable card sharing functionality
• To provide analytics and insights about card engagement
• To process payments and manage subscriptions
• To communicate with you about your account, updates, and service announcements
• To provide customer support and respond to inquiries
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Public Card Information: Information you include on your digital business card (name, job title, contact details, social links) is publicly accessible when you share your card.
• Company Account Owners: If you're part of a company account, the account owner can access your card information and analytics.
• Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure cloud storage using Firebase and Firestore
• Encryption of data in transit using SSL/TLS protocols
• Authentication and access controls
• Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Track card views and analyze engagement
• Understand how users interact with our service

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of the service.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and associated data
• Objection: Object to certain processing of your personal information
• Portability: Request transfer of your data in a machine-readable format

To exercise these rights, please contact us at support@pocketcard.tt. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Analytics data may be retained in anonymized form for business analysis purposes. Upon account deletion, we will delete or anonymize your personal information within 90 days, unless retention is required by law.

8. Third-Party Services

Our service integrates with third-party services including:

• Firebase/Firestore for data storage and authentication
• Cloudinary for image hosting and management
• Payment processors for subscription management

These third-party services have their own privacy policies. We are not responsible for their practices and encourage you to review their privacy policies.

9. Children's Privacy

Pocket Card is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using Pocket Card, you consent to the transfer of your information to Trinidad and Tobago and other countries where we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email for significant changes. Your continued use of the service after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: